buildmyidea

BUILD MY IDEA

Terms of service

The terms that apply to our website and services.

Build My Idea – Terms of Service

Effective date: 11 June 2026

Website: https://buildmyidea.net

Entity: CVU trading as Build My Idea, ACN 661 081 456

Contact: info@buildmyidea.net | +61 489 986 145

1. About these Terms

These Terms of Service apply when you access the Build My Idea website, submit an enquiry, use an online form or tool, purchase or use a service, attend a workshop or event, participate in a program, or work with Build My Idea on a project.

In these Terms, “Build My Idea”, “BMI”, “we”, “us” and “our” means CVU trading as Build My Idea, ACN 661 081 456, and, where relevant, its authorised team members, delivery partners, contractors, specialist collaborators and related brands involved in delivering the relevant service. “You” and “your” means the person, business, organisation or representative using our website or services.

If you engage us under a signed proposal, quote, statement of work, project agreement, memorandum of understanding, grant support agreement, media release, workshop booking, invoice terms or other written contract, that project document applies together with these Terms. If there is an inconsistency, the project document applies to the extent of the inconsistency.

These Terms are intended as general website and service terms. They primarily apply to BMI-owned websites, forms, landing pages, workshops, audits and related BMI service pages. Partner businesses and partner-branded pages may choose to use these Terms or write/use their own terms. These Terms do not replace project-specific legal, financial, accounting, tax, grant, employment, privacy, security or professional advice.

2. What Build My Idea does

Build My Idea is the trading name used by CVU for its all-in-one transformation partner work. We help individuals, businesses, founders, community organisations and project teams turn ideas and operational problems into structured plans, systems, content, campaigns, applications and delivery outcomes.

Our services may include:

  • AI agents, automation and workflow design;
  • software, websites, apps and system implementation;
  • UI/UX, branding, design and digital assets;
  • business strategy, operations, project planning and delivery support;
  • digital marketing, sales support and lead generation;
  • photography, videography, media and content production;
  • grant and funding support, including project articulation, grant writing and delivery planning;
  • AI training, workshops, events and capability building;
  • stakeholder, investor, partner and community engagement.

The exact services, deliverables, fees, timing, responsibilities, assumptions and exclusions for a project should be set out in a written proposal, quote, invoice, statement of work, email confirmation or other agreed project document. Unless we expressly agree in writing after checking the requirement, a project document does not require BMI to name another party as an insured, hold another party harmless, waive rights against an insurer, accept unlimited liability, or maintain a specific type or amount of insurance.

3. Website use and online services

You may use our website and online forms for lawful enquiries and ordinary business purposes. You must not:

  • misuse, interfere with or attempt to disrupt our website, forms, systems, automations, AI tools or integrations;
  • upload malicious code, spam, misleading information or unlawful material;
  • attempt to access data, accounts, tools or systems you are not authorised to access;
  • use our website or services to infringe another person’s rights;
  • copy, scrape, reproduce or commercially exploit website content without permission;
  • use our website or services in a way that could damage BMI, our clients, our team, our partners or the public.

We may suspend or restrict access to our website, forms, tools or services if we reasonably believe there has been misuse, security risk, non-payment, unlawful conduct, unacceptable conduct or breach of these Terms.

4. Enquiries, audits, workshops and special offers

From time to time we may offer online audits, business assessments, workshops, grant support forms, affiliate opportunities, event photography offers or other special offers.

Submitting a form or enquiry does not guarantee that we will accept a project, provide a service, secure funding, deliver a particular outcome, or enter into a long-term relationship. We may decline, pause or refer an enquiry where it is outside our capacity, expertise, values, commercial model or risk tolerance.

Any advertised offer may have extra terms, eligibility requirements, capacity limits, expiry dates, location requirements, inclusions, exclusions or pricing conditions. If those specific terms differ from these Terms, the specific offer terms apply for that offer.

5. Proposals, quotes and project documents

A project begins only when we confirm acceptance in writing, issue an invoice, receive required payment, or both parties sign or accept a relevant project document.

Unless stated otherwise:

  • quotes are valid for the period stated in the quote, or 30 days if no period is stated;
  • project scope is limited to the items expressly included in the accepted proposal, quote or statement of work;
  • additional requests, revisions, meetings, integrations, content, features, deliverables or support may require a change request, revised timeline or additional fee;
  • timelines depend on timely input, approvals, access, content and decisions from you and any relevant third parties;
  • estimates are not fixed commitments unless we expressly state they are fixed.

6. Your responsibilities

You are responsible for:

  • giving us accurate, complete and timely information;
  • confirming your goals, requirements, priorities, constraints and decision-makers;
  • providing access to accounts, systems, files, staff, suppliers, venues, data, credentials or platforms needed for the work;
  • reviewing drafts, outputs, campaigns, designs, documents, plans, budgets, applications, automations and systems before they are used publicly or operationally;
  • making final business, legal, financial, compliance, funding, marketing and operational decisions;
  • maintaining appropriate insurance for your own business, event, venue, property, personnel, systems, data, products, services and risks;
  • ensuring you have the rights to any materials, data, images, footage, logos, copy, databases, customer records, credentials or third-party materials you provide to us;
  • obtaining required consents, approvals, licences, releases and permissions unless we expressly agree to manage that process;
  • complying with laws that apply to your business, sector, customers, employees, project and use of deliverables.

We are not responsible for delay, extra cost, reduced performance or project limitations caused by incomplete information, late approvals, unavailable access, platform restrictions, third-party failures, changes in your direction, unlawful instructions, or circumstances outside our reasonable control.

7. Fees, invoices and payment

Fees, payment dates and payment methods will be set out in the relevant quote, invoice, proposal or project document.

Unless stated otherwise:

  • prices are in Australian dollars;
  • GST may be added where applicable;
  • deposits, milestone payments or upfront payments may be required before work starts or continues;
  • invoices must be paid by the due date stated on the invoice;
  • overdue amounts may result in paused work, delayed delivery, suspension of access, withholding of deliverables, recovery costs or interest where permitted by law;
  • third-party expenses, subscriptions, licence fees, advertising spend, travel, accommodation, venue costs, stock assets, print costs or platform fees may be charged separately if not included in the project document.

You must not withhold payment for undisputed work because of a dispute about a separate item. If you dispute an invoice, you must notify us promptly with reasons and pay the undisputed portion on time.

8. Changes, delays and cancellations

Either party may request changes to project scope, timing or deliverables. We may charge for additional work or adjust timelines where a change increases effort, complexity, risk or dependency.

If you cancel, pause or significantly delay a project after work has started, you remain responsible for work already performed, committed costs, non-refundable third-party expenses and any cancellation terms stated in the project document.

We may cancel or pause a project if payment is overdue, required access, content or approvals are not provided, the project becomes unlawful or commercially unreasonable, working relationships break down, safety or conduct concerns arise, or continuing would create unacceptable risk for BMI, our team, partners, clients or community.

9. Intellectual property

Unless agreed otherwise in writing:

  • you retain ownership of materials, data, content, branding and intellectual property you provide to us;
  • we retain ownership of our pre-existing methods, templates, frameworks, processes, know-how, code libraries, automations, prompts, tools, reusable components, training materials and internal systems;
  • once you have paid all amounts due for a project, you receive the rights stated in the project document for the final deliverables created specifically for you.

Where no specific ownership terms are stated, you receive a non-exclusive, non-transferable licence to use the final paid deliverables for your internal business or agreed project purposes. Drafts, unused concepts, internal notes, source files, raw files, working files, rejected ideas and reusable components are not included unless expressly agreed.

You must not resell, sublicense, copy, reverse engineer, publish, share or repurpose our templates, systems, automations, prompts, training materials, internal processes or reusable components without written permission.

If a project requires open-source software, stock assets, fonts, music, plugins, APIs or third-party materials, those materials may be subject to separate licence terms.

10. Third-party tools, platforms and services

Our work may involve third-party platforms, software, AI models, cloud services, hosting providers, CRMs, payment processors, social media platforms, analytics tools, email services, Google Workspace, Microsoft products, website plugins, APIs, marketplaces or other external providers.

You acknowledge that third-party providers have their own terms, privacy policies, limits, pricing, outages, security practices and data practices. We do not control third-party platforms and are not responsible for their failures, policy changes, data loss, account restrictions, downtime, price changes, outages, security incidents or discontinued features.

You are responsible for maintaining your own accounts, subscriptions, licences, passwords, permissions, billing arrangements, access controls, multi-factor authentication, security settings and backups unless a project document expressly says otherwise.

11. AI, automation and generated content

Some services may use AI systems, automation, scripts, agents, models or machine-assisted workflows. These tools can improve speed and capability, but outputs may still contain errors, omissions, bias, outdated information, hallucinations, unexpected results or third-party rights issues.

Unless we expressly agree to provide a managed verification service, you are responsible for reviewing and approving AI-assisted outputs before relying on them, publishing them, submitting them, making decisions from them, or using them in regulated, legal, financial, medical, safety-critical, employment, credit, insurance, government, grant or high-risk contexts.

We do not guarantee that AI outputs will be complete, accurate, original, compliant, suitable for every purpose, free from third-party rights issues, or accepted by any platform, regulator, funder, client, investor or authority. Human review remains important.

Consistent with our Privacy Policy, customer data stays yours. We do not intentionally use your confidential client data to train public AI models without express written consent. We may use reputable AI and automation providers to deliver services, subject to their applicable terms and privacy/security settings.

12. Grant, funding and business support services

Where we assist with grants, tenders, funding applications, business cases, proposals, pitch materials, project planning, investor materials or delivery models, our role may include helping articulate the vision, structure the project, prepare documents, support budget and scope development, and define BMI’s possible delivery role. We do not provide licensed financial product advice, investment advice, tax advice, legal advice, insurance advice or guaranteed financial projections.

We do not guarantee that a grant, tender, prize, investment, loan, partnership, sponsorship or funding application will be accepted; that an applicant is eligible for a particular grant or program; that a funder, government body, investor or partner will approve a project; or that any specific commercial, funding, revenue or strategic outcome will occur.

Grant and funding outcomes depend on funder rules, eligibility, assessment processes, competition, available funding, evidence, timing, applicant circumstances, government priorities and factors outside our control. Any budgets, estimates, forecasts, models or projections we help prepare are planning tools only, not guarantees of cost, profit, return, funding, approval or commercial performance. You remain responsible for final review, accuracy, eligibility, declarations, approvals and submission unless a written project document says otherwise.

13. Confidentiality

Each party may receive confidential information from the other. A party receiving confidential information must use reasonable care to protect it and must not disclose it except:

  • to team members, contractors, advisers, delivery partners or service providers who need it for the project;
  • where required by law, court, regulator, funder, insurer or professional adviser;
  • where the information is already public through no fault of the receiving party;
  • with the other party’s consent.

Confidentiality obligations do not prevent us from using general know-how, skills, ideas, methods and experience gained while working on projects, provided we do not disclose your confidential information.

14. Privacy and data

We handle personal information in accordance with our Privacy Policy.

You must not provide personal information, sensitive information, customer records, employee records, children’s information, health information or regulated data unless it is necessary for the project and you have the authority and lawful basis to provide it.

Where we process data on your behalf inside your own systems or platforms, we generally act under your instructions and the project agreement. Extra security, privacy, hosting, data processing, data retention, data location, subprocessor, access control, incident response, backup, cyber insurance or compliance requirements must be agreed in writing. Unless a managed support or security service is expressly included, you remain responsible for your own system security, access controls, backups, incident response and legal compliance.

15. Portfolio, marketing and case studies

Unless you tell us otherwise in writing, we may refer to your business or project in general terms as part of our portfolio, proposals, internal capability materials or marketing. We will not intentionally disclose confidential information, sensitive commercial details or non-public project information without permission.

For public case studies, testimonials, detailed results, logos, screenshots, videos, before-and-after materials or named client stories, we will seek permission where appropriate or where the material is not already public.

16. Warranties, consumer guarantees and disclaimers

We will use reasonable skill and care in providing services.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under the Australian Consumer Law or other applicable law. If the Australian Consumer Law applies and permits us to limit a remedy, our liability is limited, at our option, to resupplying the services or paying the cost of having the services supplied again.

To the maximum extent permitted by law, we do not guarantee that services, websites, systems, automations, campaigns, AI tools or deliverables will be uninterrupted, error-free, secure against every threat, compatible with every environment, or suitable for every purpose. We also do not guarantee any particular marketing, sales, funding, grant, traffic, revenue, ranking, conversion, investment, operational, community, regulatory or strategic outcome.

17. Limitation of liability

To the maximum extent permitted by law, Build My Idea is not liable for indirect, consequential, special or economic loss, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data, business interruption, reputational damage, third-party claims, or third-party platform failure, even if we were advised that such loss was possible.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with a paid service or project is limited to the fees paid by you to us for the specific service or project giving rise to the claim in the 12 months before the claim arose, or AUD $10,000, whichever is greater. For free website use, free tools, free resources or unpaid enquiries, our total aggregate liability is limited to AUD $100.

These liability limits do not apply to liability that cannot legally be excluded or limited, including any non-excludable consumer guarantees, rights or remedies under the Australian Consumer Law, or any liability that the law does not allow us to limit.

18. Indemnity

You indemnify Build My Idea, our team members, contractors and delivery partners against claims, losses, damages, liabilities, costs and expenses to the extent they arise from:

  • materials, data, instructions or content you provide;
  • your breach of these Terms or a project document;
  • your unlawful, misleading, negligent or infringing conduct;
  • your use of deliverables after approval or outside the agreed purpose;
  • claims that your supplied materials infringe third-party rights;
  • your failure to obtain required consents, approvals, licences, releases or permissions;
  • your venue, event, property, personnel, systems, data, products or services, except to the extent caused by our breach of these Terms or failure to use reasonable skill and care.

This indemnity is subject to any rights or protections that cannot be excluded under applicable law and is not intended to make you responsible for losses caused by BMI’s own breach, negligence or misconduct.

19. Feedback, revisions and acceptance

Project documents may specify included revision rounds, approval points or acceptance criteria. If they do not, we will provide reasonable opportunities for review based on the size and nature of the project.

You must review deliverables promptly and provide clear consolidated feedback. A deliverable may be treated as accepted if you approve it, publish it, use it commercially, submit it externally, provide it to a third party for use, or do not raise material issues within a reasonable review period.

20. Support and maintenance

Support, maintenance, hosting, monitoring, backups, updates, optimisation, cybersecurity services and ongoing management are only included if expressly stated in the project document or support agreement.

If no support arrangement is in place, post-delivery assistance may be charged separately and may depend on team availability. We are not responsible for maintaining, updating, securing or monitoring delivered systems after handover unless agreed in writing.

21. Affiliate, referral and partner arrangements

If you participate in an affiliate, referral, partner or commission arrangement, the terms will be worked out with the potential partner and any specific program terms will apply. Unless we expressly agree otherwise in writing, partners, referrers, affiliates, suppliers and collaborators are independent parties and are not authorised to make legal commitments, guarantees, insurance promises or admissions on BMI’s behalf.

Unless agreed otherwise in writing:

  • commissions are only payable for eligible, tracked and paid client work;
  • no commission is payable for refunded, cancelled, disputed, credited or unpaid work;
  • a referral must be disclosed and accepted by BMI before the referred client enters an agreement;
  • participants must not make misleading claims about BMI, our services, pricing, outcomes, funding prospects or guaranteed results;
  • we may change, suspend or end a program with reasonable notice.

22. Events, workshops, media and photography

For events, workshops, training, photography, videography or media services, extra terms may apply around bookings, deposits, cancellations, location access, weather, permissions, talent releases, music, stock assets, licensing, turnaround times, revisions and usage rights.

You are responsible for ensuring that event organisers, venues, participants, parents/guardians and relevant third parties have provided any required permissions, releases and consents, unless we expressly agree to manage that process. You are also responsible for venue suitability, event safety, participant management, permits, site rules and your own event insurance unless a project document expressly says otherwise.

If filming, photography, recording or publication involves children, vulnerable people, community participants, cultural sensitivities or sensitive locations, extra written permissions and safeguards may be required before work proceeds.

23. Disputes

If a dispute arises, each party must first try to resolve it in good faith by discussion between decision-makers. If the dispute cannot be resolved informally, the parties may agree to mediation or another practical dispute resolution process before commencing legal proceedings, except where urgent injunctive relief, confidentiality protection, intellectual property protection or debt recovery is required.

24. Governing law

These Terms are governed by the laws of Western Australia and applicable Commonwealth laws of Australia. The parties submit to the courts of Western Australia and any courts entitled to hear appeals from those courts.

25. Changes to these Terms

We may update these Terms from time to time by publishing a new version on our website or giving notice by another reasonable method. The version that applies to a project is the version in effect when the relevant project, offer or service is accepted, unless the parties agree otherwise.

26. Contact

Questions about these Terms can be sent to:

Build My Idea

Website: https://buildmyidea.net

Email: info@buildmyidea.net

Phone: +61 489 986 145